Last updated: Jan 27, 2026

At The Gabani Family Foundation, we strive to ensure customer satisfaction with every purchase. This Refund Policy outlines the circumstances under which refunds may be issued.

Eligibility for Refunds

Refunds may be considered under the following conditions:

• The request is made within 30 days of the original purchase date
• The product or service was not delivered as agreed
• The product is defective, damaged, or materially different from what was described

Proof of purchase may be required to process any refund request.

Non-Refundable Items and Services

The following are not eligible for refunds:

• Custom, special-order, or made-to-order products
• Services that have already been performed or substantially completed
• Digital products, software, or downloadable materials once accessed or delivered
• Promotional or discounted purchases, unless otherwise stated

Refund Process

To request a refund, please contact us at [email protected] with your order details and a brief explanation of the request. Once reviewed, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to the original method of payment within 30 business days, depending on your payment provider.

Partial Refunds

In some cases, partial refunds may be issued for:

• Services partially rendered
• Products showing signs of use or wear
• Returned items missing original packaging or components

Exchanges

If applicable, exchanges may be offered in place of a refund for defective or damaged items, subject to availability.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about this Refund Policy, please contact us at: [email protected]